Lost my Case

Sep 09,2022
Sep 09,2022 at 1:46 pm
Sep 09,2022 at 1:46 pm

Hello Earfun Team 👋, 

I have lost my case from my earfun free pro 2. I tried to reach out to the Lost property office of the bus company but sadly after two weeks my case didn't arrive. I only had that earbuds for one month so I had a question if there is a way that I can only buy the case. I have the earbuds but I lost the case empty, so I have nowhere to charge them. 

greetings from Germany,

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EarFun CS Team

Staff Member

Oct 21,2022 at 10:19 am
Oct 21,2022 at 10:19 am

Hi Tamo,


Thanks for choosing EarFun. We are sorry to hear that.


We are afraid that the earbuds or the charging case won't be sold alone, sorry for the inconvenience.


There is a 30% discount code for EarFun Free Pro 2 on our official website currently. Maybe you can use the code to purchase a new pair. https://www.myearfun.com/headphones/earfun-free-pro-2-anc-true-wireless-earbuds-black


Thanks for your understanding. 




EarFun Customer Service Team



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