No touch controls in Windows

Mar 27,2023
U507615248
Mar 27,2023 at 2:10 pm
Mar 27,2023 at 2:10 pm

When connected to Windows there are no touch controls using Air Pro 3 firmware v0.4.2. I would expect ability to volume up or down and mute/unmute mic capability would be out of box just like many other earbuds out there.  Most people connecting to computer are using for basic audio so volume up/down required, confrencing such as zoom so mute/unmute, and audio playing play/pause/next track/prev track controls needed.  Can you please make this a capability in your next firmware update?

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EarFun CS Team

Staff Member

Mar 31,2023 at 8:12 am
Mar 31,2023 at 8:12 am

Hi friend, 

 

Thanks for choosing EarFun. 

 

Kindly note that the volume control can only work when audio is playing if the earbuds are connected to your computer. Please kindly have a try. 

 

As for the mic mute function, please email our customer service team via service@myearfun.com and we will send the firmware which enables this function to you. 

 

Sincerely,

 

EarFun Customer Service Team

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