Air Fun Air Pro 3 connection problems with windows 11

Hi friend, 

Thanks for choosing EarFun. Sorry for the inconvenience caused. 

Can the earbuds work with your other devices?

We kindly suggest you reboot your computer and then reset and reconnect the earbuds per the updated steps:

Step 1: Delete the old connection from the Bluetooth device.

Step 2: Place both earbuds into the charging case.

Step 3: Keep the charging case open, then press and hold the charging case button for at least 8s until both earbuds flash in purple, then earbuds have been reset successfully.

Step 4: Search and reconnect “EarFun Air Pro 3".

When the earbuds are connected to your computer, then you may need to go to the audio setting of your computer to choose the earbuds as the audio input device and output device. 

If the above methods still could not solve your issues, please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty. EarFun provides an 18-month warranty for every product. Your satisfaction is always greatly important to us.

Sincerely,

EarFun Customer Service Team