Dear team,
I've lost the charging box for my Earfun Air Pro 3 earbuds. Is it possible to purchase a replacement case?
Order date - September 11 2023
Amazon order # - 171-1143156-8537952
I love the product. But It's really disappointing, not even one month ! I have lost the charging case.
Thanks
Pramod
Hi Friend,
Thanks for choosing EarFun. We are sorry to hear that.
We are afraid that the earbuds or the charging case won't be sold alone, sorry for the inconvenience.
How about we offer you a discount code for one pair and you may reorder the product again?
Please email our customer service team via service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.
Sincerely,
EarFun Customer Service Team
Hi can i just ask how much is the discount code worth? because i also just lost my charging case for my earfun air pro 3
I also lost the case. I think it would be a good idea if earfun sells the case as well.
Lost my charging case Earfun airpro3. I'm in canada. Pls help support team.
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