Air Pro 3 - Not pausing when removed from ear

Apr 25,2023
U188881418
Apr 25,2023 at 12:3 pm
Apr 25,2023 at 12:3 pm

Only had mine for a couple of weeks, all good except I'm sure they're supposed to pause the music when i take them out?  And resume when back in the ear? 

Just doesn't  work at all, ever.

I use the smallest tips and they fit nice and tight.

Would really like the auto pause feature to work!

Firmware 0.4.2

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EarFun CS Team

Staff Member

Apr 26,2023 at 9:18 am
Apr 26,2023 at 9:18 am

Hi friend, 

 

Thanks for choosing EarFun. 

 

We are afraid that the EarFun Air Pro 3 doesn't have the in-ear detection function. Due to the difference in the shape of each person's ear, the in-ear detection may sometimes be insensitive, causing some users to complain, so the new earbuds cancel this function. Sorry for any convenience caused. 

 

Thanks for your understanding. 

 

Sincerely,

 

EarFun Customer Service Team

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j0p3Y
May 06,2023 at 12:6 pm
May 06,2023 at 12:6 pm
EarFun CS Team said:

Hi friend, 

 

Thanks for choosing EarFun. 

 

We are afraid that the EarFun Air Pro 3 doesn't have the in-ear detection function. Due to the difference in the shape of each person's ear, the in-ear detection may sometimes be insensitive, causing some users to complain, so the new earbuds cancel this function. Sorry for any convenience caused. 

 

Thanks for your understanding. 

 

Sincerely,

 

EarFun Customer Service Team

Click for original message

Next time you could add the feature and let the owner device if this feature is of use for him/her. 

 

Report #2 Reply
EarFun CS Team

Staff Member

May 19,2023 at 9:55 am
May 19,2023 at 9:55 am
j0p3Y said:

Next time you could add the feature and let the owner device if this feature is of use for him/her. 

 

Click for original message

Hi friend, 

 

Thanks for your suggestion. We will give feedback to our product team. 

 

Sincerely,

 

EarFun Customer Service Team

Report #3 Reply

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