EF Air Pro 4 Doesn’t Block Noise in Phone Calls

Jan 02,2025
Hazemusa
Jan 02,2025 at 11:45 pm
Jan 02,2025 at 11:45 pm

I have new EFAP 4.

My first phone call was very disappointing and my caller asked me to please use some other means to talk to them because I sounded like underwater.

They also had to hear the noise around me although I had ANC at Strong setting.

I thought EarFun was top affordable earbuds, but did not know that this was the case.

Is this something that can be fixed or should I not bother with EarFun Air Pro4?

 

Thank you,

Haz

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Hazemusa
Jan 03,2025 at 12:12 am
Jan 03,2025 at 12:12 am

Did i mention they are brand new?!

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EarFun CS Team

Staff Member

Jan 03,2025 at 1:41 am
Jan 03,2025 at 1:41 am

Thanks for choosing EarFun. Please kindly send your order number to our customer service team for further assistance: service@myearfun.com.

Report #2 Reply
Hazemusa
Jan 03,2025 at 9:20 pm
Jan 03,2025 at 9:20 pm

I will, thank you for the speedy response!

Report #3 Reply
Headkenji
Sep 24,2025 at 6:58 pm
Sep 24,2025 at 6:58 pm

Had the same “underwater” issue with my EarFun earbuds at first. Turning ANC down a notch and making sure the firmware was updated helped a lot. Using something like activecalls for testing calls made it clear which setting actually improved the mic, so I could hear and be heard without background noise overwhelming the call.

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