Right Earbud not working

Jul 09,2024
U673819733
Jul 09,2024 at 12:7 am
Jul 09,2024 at 12:7 am

Unfortunately, I am not able to send a photo because of the 500KB limit.

I just got this problem yesterday, where the light on the earbud will only appear on my left one. My right earbud doesn't show any light, and does not connect whatsoever. Even when I try to reset them using the button on the case, only the left earbud turns purple. I have tried cleaning the charging places for the right earbud, but it still doesn't work. Any fixes?

Thanks

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EarFun CS Team

Staff Member

Jul 09,2024 at 1:33 am
Jul 09,2024 at 1:33 am

Hi Friend,

 

Thanks for choosing EarFun. Sorry for the inconvenience caused to you.

 

Please kindly send us your order number to our customer service team: service@myearfun.com or submit the warranty ticket on our official website: https://www.myearfun.com/process-warranty.

 

Sincerely,

EarFun Customer Service Team

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